Confidential Enterprise Platform
Bain & Company
Collaborated with Bain & Company on a confidential enterprise platform, contributing to the design and development of a complex internal digital product. The project focused on optimizing user workflows, improving data visualization, and enhancing the overall user experience for global teams.
Product design
UX/UI
UX Research
My Role:
Extensive User Research & Discovery:
Conducted in-depth stakeholder interviews across multiple teams to deeply understand business needs, user pain points, and workflow complexities.
Led extensive user research sessions with key platform users across different regions and business units.
Developed detailed personas representing different user roles and usage stages within the product lifecycle.
UX Strategy, User Flows & Product Flows:
Designed complex user flows and product flows mapping multiple user journeys across various parts of the platform.
Created clear information architecture to support intuitive navigation and data-heavy dashboard experiences.
Designed workflow patterns for critical decision-making tasks and data visualization modules.
Prototyping, Testing & QA:
Built interactive prototypes to validate design solutions with stakeholders and users.
Conducted multiple rounds of usability testing and iterative improvements based on real user feedback.
Partnered with QA teams to ensure seamless user experience across multiple versions of the product.
Agile Collaboration & Cross-Functional Partnership:
Worked closely with product managers, developers, Bain consultants, and business analysts to align priorities.
Participated in bi-weekly sprint cycles, regularly reviewing and refining design priorities based on evolving product needs.
Facilitated alignment between design, business goals, and technical constraints through continuous collaboration.
Outcome:
Delivered a scalable enterprise platform designed to handle complex workflows, global user groups, and data-rich interactions.
Improved user experience through continuous testing, iteration, and refinement based on real user input.
Successfully aligned diverse cross-functional teams to execute on a clear product vision across multiple sprints.
Outcome:
User research, persona development, workflow design, product flow mapping, information architecture, prototyping, usability testing, QA collaboration, stakeholder management, agile sprints, cross-functional collaboration.
Note: Due to a non-disclosure agreement, project visuals and details remain confidential. Additional insights can be shared upon request.
Specific project details are confidential. However, I’m happy to share insights about my design process and approach upon request.
Product design
UX/UI
UX Research